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Register your copy of City of Villains

Thank you for purchasing City of Villains. Your life of infamy begins here! Please read the following instructions carefully, so you can apply the code on your Game Activation Card correctly.

City of Heroes and City of Villains Combined Edition or Standalone Edition

Your Game Activation Card (combined edition pictured below), which is included in your City of Villains box, contains a unique code that is used to register your copy of the game. This code is found under the scratch-off area on the reverse of the card and will grant you 30 days of play.

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If you have the City of Heroes and City of Villains Combined Edition box will also give you an exclusive set of costume pieces, a Jump Jet prestige power and an in-game ‘VIP’ badge.

Start here: if you are a new player of City of Villains

  • Go to PlayNC.com.
    • If you have an existing PlayNC Master Account, click the ‘Account’ link on the left hand navigation menu and sign in using your account name and password.
    • If you are new to PlayNC, create a new Master Account by clicking the ‘Account’ link on the left hand navigation and then clicking the ‘Create’ link that appears below it. Once your Master Account has been validated and created, return to PlayNC.com and click the ‘Account’ link again and sign in using the account name and password you just created.
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  • On your ‘PlayNC Account Management’ page, click the ‘Add Games’ link to the right-hand side of the ‘Games List’ section.
  • Enter your Game Activation Code and click ‘Add’.
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  • You should receive an on-screen confirmation, and an email to confirm. You’re ready to start playing! Simply launch the game and sign in using the game account name and password you created at PlayNC.

Start here: If you are already a City of Heroes player

Important: Please log out of the game before you apply an upgrade key

By purchasing City of Villains, you’ve just given yourself access to an entire world of super-powered roleplaying in The Rogue Isles, and all for the same subscription fee you pay to play City of Heroes. All you have to do is ‘upgrade’ your existing City of Heroes account with the code on your City of Villains Game Activation Card, found in your City of Villains box (see pictures at the top of this page).

Please note: You do not need to install City of Villains from the game install CDs if you have already installed City of Heroes. City of Heroes and City of Villains share the same game client, therefore you have effectively already installed City of Villains when you installed City of Heroes. Just follow the steps below:

  • Go to PlayNC.com and click the ‘Sign-in’ link on the left hand navigation menu.
  • On your ‘PlayNC Account Management’ page, click the ‘Account Details’ button under the City of Heroes game account you wish to upgrade. This will load a new page, click the ‘Upgrade’ button to the right-hand side of the page.
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  • Enter your City of Villains Game Activation Code and click ‘Add’. This code is found under the scratch-off area on the reverse of the Game Activation Card.
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  • You should receive an on-screen confirmation, and an email to confirm. You’re ready to play City of Heroes and City of Villains, for one subscription fee!

If you have any problems registering your game, visit our Support site and request support from the Account Support team via the ‘Ask a Question’ tab.

  • Important - Please Read

    You may notice another code within your box:

    • All versions of City of Villains containsa sheet of paper with a trial code inside.

    These codes should NOT be used to activate your Game Account. If you they are, you will only get 14 days of free time, and will not be granted the in-game bonus items. If you find you have used your ‘Trial code’ in error, please contact the European Account Support team.

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    Full instructions on activating a trial can be found here.