People who have Lineage II accounts, active or inactive, may experience problems logging in to their PlayNC Master Account. If you are having problems logging in, and you think you might be affected, please use the “forgot password” link. You will then be prompted to enter some details, and answer your security question, after which you will be emailed a new password.

If your PlayNC password is the same for any game accounts, you may also have to change these too. If you find you cannot log in to a game, this may be the reason why.

If you experience problems with this system, or have any questions or concerns, please visit the Knowledge Base and click on the Ask a Question tab. Under Department, select Account Support to best direct your enquiry.

If you do have a Lineage II Account, please read this message over on the official Lineage II site.

The forums of City of Heroes and City of Villains are currently down because of a maintenance.

Thank you for your assistance and your continued patience. We remain dedicated to providing the best possible service for our customers and apologise for the inconvenience.